Bank Customer Experience Representative

3 weeks ago


Austin, Texas, United States FiStaff, Inc. Full time
Job Overview

Estimated salary: $50,000 - $65,000 per year.

About Us:

FisStaff, Inc. is a respected Regional Bank that values its employees and customers. We are committed to delivering exceptional customer service and promoting a culture of professionalism and teamwork.

Job Summary:

This is an excellent opportunity to work in a professional environment where customer care and attention to detail are valued. As a Teller and Customer Support Associate, you will play a vital role in the bank's operations and customer experience by handling transactions, providing excellent service, and maintaining professionalism.

Key Responsibilities:

  • Handle transactions, including deposits, withdrawals, loan payments, credit card cash advances, and account transfers.
  • Provide exceptional customer service, building positive relationships with customers and promoting the bank's products and services.
  • Ensure accuracy and attention to detail, balancing and verifying cash drawers daily.
  • Cash checks, process negotiable instruments, and sell cashier's checks, money orders, and traveler's checks.
  • Maintain professionalism, representing the bank with courtesy and a customer-first attitude.

What We Offer:

  • A competitive salary and benefits package.
  • Growth opportunities for a fulfilling career in banking.
  • A supportive environment that values professionalism, collaboration, and a customer-first approach.


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