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ServiceNow IT Operations Management Specialist
2 months ago
We are seeking a skilled professional in ServiceNow IT Operations Management (ITOM) to enhance our operational capabilities.
Key Qualifications
- Proven experience in deploying ITOM solutions adhering to industry standards.
- Hands-on expertise in developing, configuring, and customizing patterns, Discovery Schedules, probes, sensors, and Event rules.
- Ability to integrate ServiceNow ITOM modules with various enterprise monitoring systems, automating alerts, and managing applications through out-of-the-box plugins and API methods.
- Experience in implementing ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
- Familiarity with third-party software integrations with ServiceNow.
- Proficient in designing and modifying ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and more.
- Experience in managing MID Servers.
- Demonstrated experience across multiple ServiceNow implementations.