ServiceNow Portal Developer

2 days ago

Plano, Texas, United States Inficare Full time
Job Title:
ServiceNow Portal Developer

Location :
Hybrid- 3 days in a week

Experience

  • 9+

JD:
Job responsibilities
Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions.
Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting.

Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles.

Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.
Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications.
Provide training and support to end-users on Service Portal usage and best practices.
Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Create secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

Contribute to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients.

Add to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 3+ years applied experience
Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets
Extensive Transition & Transformation experience with ServiceNow Platform
Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery
Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows.
Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development.
Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams
Hands-on practical experience in system design, application development, testing, and operational stability
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills

ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
Experience with creating visually appealing and interactive Service Portal themes and layouts.
Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module.
Familiarity with RESTful APIs and integration techniques.
Understanding of Agile/Scrum methodologies.

Key Responsibilities:
  • Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions.
  • Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting.
  • Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities.
  • Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications.
  • Provide training and support to end-users on Service Portal usage and best practices.

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