Field Service Technician

2 weeks ago


Florence, Kentucky, United States Glory Global Solutions Ltd Full time
Job Title: Field Service Technician

At Glory Global Solutions, Inc., we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and repair services to our customers in the field.

Key Responsibilities:
  • Diagnose and repair high-speed cash-handling equipment, including coin sorters, teller cash dispensers, currency counters/wrappers, and point of sale (POS) equipment.
  • Perform routine maintenance and repairs on equipment to ensure optimal performance and minimize downtime.
  • Provide excellent customer service and communicate effectively with customers to resolve issues and meet their needs.
  • Stay up-to-date with technical and functional changes in GLORY equipment and provide training to customers as needed.
Requirements:
  • 3-5 years of technical field service repair experience, preferably in electro-mechanical repair.
  • Excellent customer service and communication skills.
  • Ability to work independently with minimal supervision and travel to customer sites as needed.
  • Valid driver's license and ability to drive a company van.
What We Offer:
  • A competitive salary and benefits package, including health insurance, 401(k) plan, and paid time off.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.


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