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Patient Admission Liaison

2 months ago


San Marcos, California, United States Christus Health Full time

Overview:

The Patient Access Representative plays a crucial role in ensuring a seamless entry experience for patients at our healthcare facilities. This position is essential for establishing patient encounters that align with our commitment to outstanding customer service. The representative is tasked with the accurate input of essential information, including demographic and financial data for each patient account.

Patient Access Representatives are required to adhere to various procedural protocols, which encompass data collection, insurance verification, service authorizations, and the collection of patient financial responsibilities, including any outstanding balances. Their efforts are vital for the financial viability of patient services and compliance with federal regulations, accreditation standards, and health department requirements.

This role involves direct communication with patients, families, healthcare providers, insurance entities, and third-party payers. A professional demeanor, effective communication abilities, and strong organizational skills are imperative for success in this position. Dependability, adaptability, and a collaborative spirit are also essential attributes for a Patient Access Representative.

Qualifications:

  • A high school diploma or equivalent is required.
  • Preferred: At least one year of experience in patient access, hospital registration, medical office operations, billing and collections, or a related customer service role.

Employment Type:

Full-Time

Equal Employment Opportunity:

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