Technology Support Specialist

3 weeks ago


San Leandro, California, United States Peterson Full time
Job Summary

The Technology Support Engineer is a key member of our team, responsible for providing technical expertise and customer support to our clients in the construction industry. This role requires a strong understanding of Trimble products and a passion for delivering exceptional customer service.

Key Responsibilities
  • Provide technical support and training to customers on Trimble products and software
  • Work closely with sales teams to identify sales opportunities and cross-sell Trimble products
  • Develop and maintain strong relationships with customers to ensure their needs are met
  • Stay up-to-date with new product releases and technical developments to provide expert advice to customers
  • Collaborate with internal teams to resolve technical issues and improve customer satisfaction
Requirements
  • Bachelor's degree in a related field (e.g. construction management, architecture, civil engineering)
  • Minimum 5 years of experience in construction or a related field
  • Strong technical knowledge of Trimble products and software
  • Excellent communication and customer service skills
  • Ability to travel up to 20% of the time

Peterson is committed to providing a competitive compensation package, including a base salary and commission structure. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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