Technology Support Specialist
3 weeks ago
The Technology Support Engineer is a key member of our team, responsible for providing technical expertise and customer support to our clients in the construction industry. This role requires a strong understanding of Trimble products and a passion for delivering exceptional customer service.
Key Responsibilities- Provide technical support and training to customers on Trimble products and software
- Work closely with sales teams to identify sales opportunities and cross-sell Trimble products
- Develop and maintain strong relationships with customers to ensure their needs are met
- Stay up-to-date with new product releases and technical developments to provide expert advice to customers
- Collaborate with internal teams to resolve technical issues and improve customer satisfaction
- Bachelor's degree in a related field (e.g. construction management, architecture, civil engineering)
- Minimum 5 years of experience in construction or a related field
- Strong technical knowledge of Trimble products and software
- Excellent communication and customer service skills
- Ability to travel up to 20% of the time
Peterson is committed to providing a competitive compensation package, including a base salary and commission structure. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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