SAP Support Specialist

11 hours ago

San Jose, California, United States Ampro ADLINK Technology, Inc. Full time
About Us:

Ampro ADLINK Technology, Inc. is a leading-edge computing company and a technology-leading platform provider in the embedded computing industry.

With operations in the United States, UK, Singapore, China, Japan, Korea, and Germany, we have a global presence and a team of over 1,800 dedicated employees worldwide. We are proud to provide our products to over 40 countries across five continents, with worldwide distribution networks.

As a pioneer in embedded computing solutions for Robotics, Autonomous vehicles, Private 5G, and Artificial Intelligence Technologies, we are committed to innovation and excellence.

Visit us at our website to learn more about our company and the impact we are creating.



Job Summary:
We are seeking a highly skilled and experienced SAP Support Specialist to join our growing team. The successful candidate will be responsible for driving SAP implementation projects and day-to-day support, ensuring timely delivery, and maintaining the highest levels of client satisfaction.
Key Responsibilities:


Provide day-to-day support and maintenance for SAP ERP, mainly focusing on SD module, including incident resolution, user support, and system enhancements.

Collaborate with the HQ ERP team for support related to other modules. Support ongoing projects and initiatives, conduct system testing, integration testing, and user acceptance testing for SAP SD configurations and enhancements. Assist in the implementation of SAP system upgrades, patches, and enhancements; develop and maintain documentation related to SAP SD processes, configurations, and user guides

Requirements:
Bachelor's degree in computer science, Information Technology, or related field. 5 years or more of experience in SAP support, with a focus on the SD module, preferably with exposure to S/4HANA. Strong understanding of SAP SD processes and system operations, and knowledge of additional SAP modules is a plus. Experience with SAP integration with other modules (e.g., MM, FI/CO) is desirable. Basic proficiency in ABAP coding is a plus. Excellent problem-solving skills and ability to analyze complex technical issues. Effective communication skills with the ability to interact professionally with stakeholders at all levels. Proven ability to work independently and as part of a team in a dynamic and fast-paced environment.
Salary Range:
$120,000 to $140,000 based on the individual's skills, qualifications, experience, job grade, and geographic location

Benefits We Offer:
Medical, Dental, and Vision Insurance. Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance. 401(K) Retirement plan with matching contributions. Flexible spending plans for health care, dependent care, and commuter benefits. Employee Assistance Program and Travel Assistance. Competitive Vacation and Sick Leave. Paid holidays Float holidays. Paid community volunteer time. Discounts are available for participating travel, groceries, retail, and other providers via ADP LifeMart. EV charging is available at our San Jose facility.

Work Environment:
The employee will be required to sit frequently, use hands to handle objects, tools, or controls, talk and hear, and perform analytical work or reports that require focus while utilizing a computer. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate.

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