Director of Operations

10 hours ago


Hartford, Connecticut, United States ACCEL Law Group Full time
Director of Operations

ACCEL Law Group is seeking a highly skilled and experienced Director of Operations to lead our administrative functions, drive growth initiatives, and prioritize operational effectiveness.

Key Responsibilities:
  • Contribute to strategic and tactical planning to ensure the firm's goals are met.
  • Identify and mitigate risks to maintain a high level of quality services.
  • Ensure high-quality services by implementing quality control measures.
  • Support organizational growth by developing and implementing strategies.
  • Lead the firm's Human Resources functions, including recruitment, payroll, and benefits administration.
  • Research insurance brokers to offer favorable annual renewals.
  • Assess and fulfill staff requirements to support firm operations.
  • Oversee the Firm's benefits package, including welfare and retirement plans.
  • Develop and enforce firm policies, procedures, and job expectations for all staff.
  • Support the Managing Partner in managing associate attorney compensation and bonuses.
  • Identify team KPIs to ensure team performance.
  • Oversee training and onboarding of staff.
Requirements:
  • Ability to unite and lead diverse team members effectively, fostering a cohesive and productive environment.
  • Ability to partner with the firm partners to build growth strategies along with KPIs to measure performance.
  • 5-7 years experience in a law firm administrator or office management role.
  • 2-4 years of experience managing staff.
  • Background in law firm billing, accounting practices, and fiscal management.
  • Exceptional administrative, organizational, and time management skills.
  • Outstanding verbal and written communication abilities.
  • Experience creating SOPs and KPIs for staff positions.
  • Ability to champion a paperless work environment.
  • Ability to analyze data and provide recommendations.
  • A bachelor's degree in Finance, Accounting, or Business Management.
  • Experience with QuickBooks, Clio legal technology, and familiarity with Ninety EOS software preferred.
  • Certified Legal Manager (CLM) certification is preferred.

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