Resort Services Director

2 days ago


Newport, North Carolina, United States Equity LifeStyle Properties, Inc. Full time
About the Position

The Resort Services Director will oversee the daily operations of Goose Creek RV, a resort located in Newport, NC.

This is a year-round full-time opportunity that requires a highly motivated and organized individual with strong customer service skills.

Responsibilities
  • Customer Service: Provide exceptional customer service to residents and guests to ensure an excellent experience.
  • Staff Management: Hire, train, and manage a team of resort employees to deliver exceptional customer experiences.
  • Marketing: Conduct marketing activities to attract new customers and increase revenue.
  • Financial Management: Prepare, manage, and analyze the operational budget of the resort to ensure financial goals are met.
  • Maintenance: Maintain a clean and safe environment for guests and staff.
Requirements
  • Education: Bachelor's degree or equivalent experience.
  • Customer Service Experience: At least one year of experience in customer service and exceptional customer service skills.
  • Technical Skills: Excellent skills in Microsoft Office and other web-based applications.
  • Valid Driver's License: Valid driver's license, good driving record, and current auto insurance.
  • Sales and Marketing Experience: Experience in sales and/or marketing preferred.

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