Front Desk Associate

2 weeks ago

SE Loop UNIT D Odessa TX USA, United States Hawthorn Suites by Wyndham Full time
{"title": "Front Desk Associate", "description": "Key Responsibilities

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hawthorn Suites by Wyndham. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming experience for our guests.

Key Responsibilities:

  • Attend to guests' needs, including registration, checkout, and cashiering.
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Process guest payments, manage house bank, and maintain accurate records.
  • Issue keys to guests and control access to safety deposit boxes.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent education.
  • At least two years of experience in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including holidays and weekends.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Why Join Our Team?

At Hawthorn Suites by Wyndham, we are committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}

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