Customer Service Representative

3 weeks ago

Rochester, New York, United States Sportsman's Warehouse Full time

Job Summary:

We are seeking a Customer Service Representative to join our team at Sportsman's Warehouse. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide outstanding customer service by greeting customers and thanking them upon exiting the store.
  • Clean, stock, and straighten all merchandise in the front end of the store.
  • Maintain clean and orderly checkout areas.
  • Help to keep carts neat and orderly.
  • Count money in cash drawers at the beginning of shifts to ensure accuracy.
  • Accurately ring merchandise through the register.
  • Count down the till with a Department Manager at the end of the shift.
  • Check in customer's firearms and fill out proper check in form.
  • Properly issue gift cards.
  • Properly tender loyalty program purchases.
  • Request information or assistance using paging systems.

Requirements:

  • Good verbal and written communication skills.
  • Good math skills and problem-solving skills.
  • High School Diploma or Equivalent.
  • Cashier Experience.
  • Upbeat Attitude and Motivated.

Physical Requirements:

This position involves a variety of physical activities including talking, hearing, sitting, and standing for multiple hours, and repetitive motions. Visual acuity is required for completing work on computer. The ability to stand for extended periods of time is also required.

Travel Requirements:

This position does not require travel.

Sportsman's Warehouse is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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