Customer Service Department Head

4 days ago


Charlotte, North Carolina, United States U S National Whitewater Center Full time
About the Department:
The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. We provide exceptional customer care and clear communication with guests, and manage event production, private groups, retail operations, and all pass sales at the Whitewater Center.

About the Job Responsibilities:
In this role, you will be responsible for overseeing the operation of various guest services locations and processes, including pass sales, gear rentals, equipment storage, security, parking, custodial services, guest feedback, and inquiries. You will also manage first encounters with guests and act as a first responder to guest needs and issues, and participate in collaborative, strategic meetings with the aim of improving efficiency and guest experience.

About the Education Requirements:
A Bachelor's Degree in Business, Hospitality, Management, or another related field is preferred but not required.

About the Estimated Salary:
The estimated salary for this position is $70,000 - $90,000 per year, depending on experience and qualifications.

  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    At Genesis of Charlotte, we're seeking a talented Service Department Head to oversee our luxury vehicle service operations. This role requires strong leadership skills and the ability to effectively manage a team of service advisors and technicians.The estimated salary for this position is $85,000 - $110,000 per year, depending on experience. Benefits...


  • Charlotte, North Carolina, United States The Judge Group Full time

    Job Opportunity: Head of Processing DepartmentWe are a rapidly growing food manufacturer based in the Charlotte, NC region, searching for an experienced Head of Processing Department to oversee our 1st processing poultry operations.About the Role:Lead a high-performing team of production staffDevelop and implement operational strategies to drive business...


  • Charlotte, North Carolina, United States Industrial Pro Recruiting Full time

    About the PositionWe are seeking an experienced Senior Civil Engineer to serve as the Engineering Department Head in our Charlotte office. This role requires a seasoned professional with deep local knowledge and a proven track record in land development.Key ResponsibilitiesLead and manage the engineering department, setting strategic direction and ensuring...


  • Charlotte, North Carolina, United States Industrial Pro Recruiting Full time

    We are seeking a highly motivated Land Development Department Head to lead our engineering efforts in Charlotte, NC.The ideal candidate will have a strong background in civil engineering and at least 10 years of experience in land development. The estimated salary for this position is around $150,000 - $220,000 per year, depending on qualifications and...


  • Charlotte, North Carolina, United States Harris Teeter, LLC Full time

    We are seeking an exceptional leader to join our team as a Customer Service Management Assistant at Harris Teeter, LLC. This is a challenging and rewarding role that requires a strong ability to supervise, train, and develop a team of customer service representatives.Job DescriptionThe ideal candidate will have a high school diploma or equivalent and 1-3...


  • Charlotte, North Carolina, United States Food Lion Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Department Lead to join our team. As a key member of our management team, you will be responsible for leading and managing a team of associates to deliver exceptional customer service and drive business results.Responsibilities- Manage all aspects of the Customer Service...


  • Charlotte, North Carolina, United States Redblue Full time

    Job Title: Commercial Plumbing Division HeadAbout Us:Redblue is a leading provider of HVAC solutions, now expanding into the plumbing industry. We're seeking an experienced Commercial Plumbing Division Head to lead and build this new division from the ground up.Salary: $120,000 - $180,000 per year, depending on experienceJob Description:The Commercial...


  • Charlotte, North Carolina, United States Mason Interactive Full time

    About the Job: Mason Interactive seeks a seasoned Head of Digital Growth to head our affiliate marketing department. In this role, you will create and execute strategic plans to drive digital growth through affiliate marketing, develop and maintain relationships with key partners and clients, and leverage data insights to inform decision-making and optimize...


  • Charlotte, North Carolina, United States Sonic Automotive Full time

    Job Description:The Customer Experience Specialist - Service Department will play a critical role in delivering exceptional service to our customers. You will be responsible for managing customer inquiries, generating appointments, and providing personalized support to ensure a positive experience.The ideal candidate will have strong interpersonal skills, be...


  • Charlotte, North Carolina, United States Vertex Service Partners LLC Full time

    About the Role:We're seeking an experienced Head of Marketing Operations to join our team at Vertex Service Partners. As a key member of our marketing leadership team, you'll be responsible for developing and executing marketing strategies that drive client acquisition, retention, and brand recognition across one of our regions.About Us:Our company is a...


  • Charlotte, North Carolina, United States Sprouts Farmers Market Full time

    Sprouts Farmers Market is seeking a highly motivated and experienced Head Cashier Supervisor to join their team. As a key member of the store leadership team, you will be responsible for supervising a team of cashiers, providing training, and ensuring excellent customer service.Key Requirements:3+ years of retail leadership experienceProven track record of...


  • Charlotte, North Carolina, United States The Hartford Full time

    Job Title: Head of Software EngineeringWe offer a competitive annualized base pay range of $129,120 - $193,680. As the Head of Software Engineering at The Hartford, you will be responsible for leading software engineering teams and driving technical excellence.About the Role:Develop and implement technical strategies to drive business growth and improve...


  • Charlotte, North Carolina, United States Gold's Gym - North Charlotte Full time

    About the RoleAt Gold's Gym - North Charlotte, we are seeking a highly skilled Fitness Sales Manager to lead our fitness department. This is an exciting opportunity to join a dynamic team and contribute to the success of our gym.We offer a competitive salary of $55,000 - $65,000 per year, depending on experience.


  • Charlotte, North Carolina, United States WB Moore Company Full time

    Job SummaryWe are seeking a skilled Prefab Manager to lead our electrical prefabrication department. This role is responsible for managing all aspects of prefabrication, including direction and leadership of the team, development of policies and standards, and coordination of material deliveries.The ideal candidate will have a bachelor's degree in a...


  • Charlotte, North Carolina, United States CPI Security Full time

    About the RoleWe are seeking a Head of Growth Strategy to develop and implement a comprehensive marketing strategy that aligns with the company's growth goals. As a key member of our Executive Team, you will drive business growth and expansion through innovative demand generation strategies.Key Responsibilities:Develop and execute comprehensive marketing...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    About the RoleWe are seeking an experienced professional to join our team as an Assistant Office Manager. This role will involve supporting the company's operations, maintaining office systems, and providing exceptional customer service.The ideal candidate will have a strong background in administrative procedures, financial management, and team leadership....


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job Title: Customer Service LiaisonWe are seeking an enthusiastic individual to provide exceptional service to a specific group of hospitality customers.The ideal candidate will have strong communication and organization skills, be responsive and articulate, and possess up-to-date computer skills including Microsoft Word, Excel, and...

  • Head Baker Laminator

    4 weeks ago


    Charlotte, North Carolina, United States vicente Full time

    We are a new bakery in the South End looking for an experienced head baker to join our team. As a key member of the baking department, you will be responsible for laminating dough and shaping Viennoiserie products in the afternoon to be proofed overnight for an early morning bake-off.Job RequirementsThe ideal candidate will have 2 years of experience working...


  • Charlotte, North Carolina, United States Johnson Service Group Full time

    Job DescriptionWe are seeking a skilled Remote Part Time Dispatcher to join our team in Charlotte, NC. This is an excellent opportunity for individuals who can work effectively in a fast-paced environment and possess strong communication skills.Key Responsibilities:Monitor and manage workflow for 350+ Service Technicians across a 3-state service...


  • Charlotte, North Carolina, United States Viva Chicken Elizabeth Full time

    About Our RestaurantLocated in Charlotte, North Carolina, Viva Chicken Elizabeth is part of a growing restaurant chain that serves the highest-quality Peruvian cuisine. Our chefs create innovative dishes using fresh, locally sourced ingredients and traditional cooking methods. We pride ourselves on maintaining a clean, welcoming atmosphere that makes every...