Service Delivery Expert

3 weeks ago


San Jose, California, United States NEWT Water Solutions Inc Full time

We are seeking an experienced Service Delivery Expert to join our team at NEWT Water Solutions Inc. This role comes with a competitive salary of $70,000 - $90,000 per year.

About the Role

The successful candidate will be responsible for delivering exceptional customer service experiences and driving service success. They will perform installations, repairs, and preventative maintenance tasks under direction.

Main Responsibilities:

  • Providing customer service and support during field visits or dispatches
  • Performing installations, repairs, and preventative maintenance tasks
  • Diagnosing errors or technical problems and recommending solutions
  • Tying workflow to schedule and producing timely service reports
  • Operating vehicles safely and using field automation systems

Requirements:

  • Able to learn how to troubleshoot, test, repair, and service technical equipment
  • Ability to work flexible shifts and adapt to changing work schedules
  • Strong desire to learn new skills and achieve results


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