Service Delivery Expert

2 weeks ago


San Luis Obispo, California, United States Waste Connections Full time

We are seeking a highly skilled Service Delivery Expert to join our team in San Luis Obispo, CA. This role offers a competitive salary of $20/hour and the opportunity to work in a collaborative, customer-focused environment.

The ideal candidate will have previous experience in a high call volume atmosphere and possess excellent problem-solving and communication skills. They should be proficient in MS Word, Excel, and Email, and have the ability to read, write, comprehend, and communicate in English.

As a Service Delivery Expert, you will be responsible for delivering exceptional customer service, resolving customer disputes, and working closely with other departments to resolve customer issues. You will also be required to interview customers, record interview information into computer systems, and fill out contract forms.

In this role, you will work in a dynamic, fast-paced environment and be expected to analyze and solve problems, gather data, compile information, and prepare reports. You will also interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.



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