Front Desk Sales Associate

7 days ago


Hampden, Massachusetts, United States Gold's Gym Full time
Front Desk Sales Associate Job Description

At Gold's Gym, we're seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and driving sales growth.

Key Responsibilities:
  • Provide warm and welcoming greetings to members and guests, setting the tone for a positive experience.
  • Manage the front desk area, ensuring a clean and organized environment that reflects our brand standards.
  • Process member check-ins, registrations, and transactions with accuracy and efficiency.
  • Respond to member inquiries and concerns in a timely and professional manner.
  • Work collaboratively with the sales team to drive sales growth and achieve revenue targets.
  • Maintain a thorough understanding of our products and services, making informed recommendations to members.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Excellent customer service skills and a passion for delivering exceptional member experiences.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
  • Functional computer skills and proficiency in our point-of-sale system.
  • Ability to lift 25lbs repeatedly and stand for extended periods.
What We Offer:
  • Competitive hourly rate: $9.00 - $11.00 per hour.
  • Exclusive free Gold's Gym membership for you and your family.
  • 20% employee discount on merchandise and services.
  • 401K benefits and opportunities for career advancement.

At Gold's Gym, we're committed to creating a positive and inclusive work environment that supports the growth and development of our team members. If you're a motivated and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity.



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