Communications Manager
2 weeks ago
As a key member of the DPDHL team, the Communications Manager will play a vital role in connecting employees with the right information and keeping them engaged and updated. This includes developing and executing internal and corporate communications strategies for the Caribbean region, leveraging inputs from across the region and reinforcing global, regional, and Caribbean strategy needs.
Key responsibilities include:
- Developing and designing internal and corporate communications in close partnership with Human Resources and Marketing, executing communications initiatives from concept to delivery with the support of the regional Marketing Team.
- Maintaining an editorial calendar, researching and developing quotes from people, writing stories, shooting videos, and contributing to the Smart Connect Intranet.
- Supporting organization and execution of employee engagement activities for the Caribbean and Area office.
- Developing and executing public relations strategies relating to upcoming launches, press releases, and conferences, and other innovative campaigns to position the Brand as a leader in the industry.
- Assisting in writing, editing, scheduling, publishing, and developing other project deliverables related to marketing, retail, staff, and internal communications activities.
- Remaining knowledgeable of business unit projects to support the Caribbean Area team as needed.
- Acting as a point of contact and becoming a knowledge base for the Caribbean Express business unit.
- Gathering and arranging materials and relevant information for assigned projects or persons.
- Liaising with other internal business units to execute tasks, including periodic updates of org charts.
The ideal candidate will be a team player with strong social, negotiation, and interacting skills with both internal and external business partners, in a multicultural, international environment. They will be flexible and highly committed to taking on new challenges, functioning with limited supervision by relying on experience, exercising independent judgment to determine the best approach for achieving desired outcomes.
Required skills and qualifications include:
- Bachelor's degree in Social Science, Communication, or Marketing, or equivalent professional experience.
- High level of professionalism and confidentiality.
- Excellent organizational and project management skills and ability to work under pressure, meet deadlines, and handle multiple projects simultaneously.
- Excellent written, verbal, and spoken communication and presentation skills, with fluency in Spanish and French a plus.
- Advanced MS Teams, PowerPoint presentations, and Excel skills, analytical capabilities, and project management capabilities required.
- Experience in developing, designing, and implementing content (storytelling) for internal and corporate communication channels, with digital communication like Marketo a plus.
- Knowledge of Marketing Automation platforms like Marketo/Wrike/Canva is an added advantage.
- Marketing, Event Planning, and social media monitoring/publishing experience a plus.
- Use of Project Management and Social Media Marketing Software a plus.
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