Shift Team Supervisor
2 weeks ago
At PF Miami Developers LLC, we are seeking a highly skilled and motivated Shift Leader to join our team. As a Shift Leader, you will play a critical role in ensuring the smooth operation of our workplace, supervising fellow coworkers, and maintaining high performance, quality, and safety standards.
Key Responsibilities:- Team Supervision: Supervise and monitor the performance of team members, ensuring they comply with company policies and safety regulations.
- Scheduling and Attendance: Organize shift schedules, monitor attendance, and manage time-off requests.
- Task Assignment: Assign duties to team members based on their role and skills, ensuring efficient and effective work.
- Performance Management: Supervise employee performance, provide feedback, and share results with upper management and team members.
- Customer Service: Handle customer issues, manage conflicts, and maintain a positive customer experience.
- Club Maintenance: Ensure the club is clean and well-maintained, adhering to company standards.
- Performance Metrics: Drive sales and member experience metrics, such as BCM%, EFT growth, and social reviews.
- Education: High school diploma or GED; associate degree in business administration or management preferred.
- Experience: At least 3 months of employment with PF Miami Developers LLC, with no performance counseling records in the past 6 months.
- Availability: Must be available to work at least 24 hours per week, including weekends.
- Leadership: Excellent communication and interpersonal skills, leadership skills, and decision-making abilities.
- Problem-Solving: Strong problem-solving skills, conflict resolution skills, and customer service skills.
- Technical Abilities: Proficient in workplace technology, including billing, contracts, POS functions, reporting, registers, scheduling, and inventory management.
This role is subject to a background check, conducted in accordance with applicable federal, state, and local laws.
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