Customer Service Host

3 days ago


Scottsdale, Arizona, United States Hyatt House Scottsdale Full time

We are seeking a detail-oriented and customer-focused individual to join our team as a Lobby Attendant at Hyatt House Scottsdale. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

About the Position

This role requires a strong emphasis on attention to detail and excellent customer service skills. You will be working closely with our housekeeping team to maintain the cleanliness of our hotel public areas, including hallways, meeting rooms, and lobbies. Your ability to multitask and work independently will be essential in this role.

Responsibilities
  • Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas.
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities.
  • Provide exceptional customer service to our guests, including answering questions and resolving issues promptly and professionally.
Requirements
  • High school diploma or equivalent required.
  • 1+ year of experience in a related field, such as housekeeping or hospitality.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 25 pounds and stand for long periods of time.

The estimated salary for this role is $30,000 - $40,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.


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