Hospitality Host

5 days ago


Scottsdale, Arizona, United States Toca Madera Scottsdale Full time

About Toca Madera Scottsdale

We are seeking a skilled Hospitality Host to join our team at Toca Madera Scottsdale. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.

The ideal candidate will have strong multitasking abilities, a diligent work ethic, and experience in customer-facing roles. They must be able to stand for the duration of shifts and lift up to 15 lbs.

Key Responsibilities:

  • Deliver consistently high levels of customer service to our guests
  • Coordinate seating and dining room flow to ensure a seamless experience
  • Answer calls and questions about upcoming reservations with a smile
  • Aware of guests' special occasions, food restrictions, and special accommodations to provide personalized service
  • Maintain a safe and clean working environment that meets our high standards
  • Anticipate the needs of coworkers to ensure efficient operations
  • Prep side stations for business demand to minimize downtime
  • Build rapport with guests to increase repeat clientele and drive loyalty
  • Work mornings for administrative tasks to stay organized

Estimated Salary Range: $40,000 - $55,000 per year, depending on experience

Required Skills and Qualifications:

  • Strong multitasking abilities to juggle multiple responsibilities
  • Diligent work ethic to maintain a high level of productivity
  • Professional appearance to represent our brand
  • Customer service experience to provide exceptional service
  • Availability to work nights, weekends, and holidays to meet guest demands
  • Ability to stand for shifts and lift up to 15 lbs to meet physical demands


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