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Senior Manager, ISV Partnerships and Growth

2 months ago


Chicago, Illinois, United States ServiceNow Full time
Job Summary

We are seeking a seasoned professional to lead our go-to-market ISV partnerships globally. As a key member of our team, you will be responsible for driving growth, building strategic relationships, and developing innovative solutions to empower our customers.

Key Responsibilities
  • Lead and grow our go-to-market ISV partnerships globally, identifying new opportunities and developing strategies to drive growth.
  • Manage a team of Associate Business Development Partner Managers, providing guidance and support to ensure successful partnership development.
  • Coach your team to outbound, sell, and qualify for key complex partners who will build on the ServiceNow platform and join the ServiceNow Build Partnership Program.
  • Develop a Partnership lifecycle process with ServiceNow's Partner Relational Management Tool, ensuring seamless collaboration and communication.
  • Increase ServiceNow's Annual Contract Value (ACV) influenced by strategic partners.
  • Manage key partnership areas with strategic partners, including strategy development, stakeholder engagement plans, tactical execution, and executive alignment of go-to-market functions.
  • Be ServiceNow's advocate for strategic partner differentiated Solutions and value.
  • Work closely with the executive team and internal functional leaders to drive action and build world-class execution capability.
  • Build and maintain activity and performance reports and dashboards.
Requirements
  • 10+ years of work experience specific to ISV Partnerships or Business Development.
  • 2+ years of work as a manager.
  • Software industry domain expertise (preferably SaaS), and the ability to understand complex ISV technology solutions and opportunity.
  • Strong previous background in Partner Account Manager.
  • Has technical expertise to quickly understand ServiceNow core solutions and identify whitespace fit for an ISV Partnership.
  • Strategic thinker, who is also execution-oriented; ideally has experience driving cross-functional programs or processes.
  • Effective at building relationships (internally and with partners), collaborating, and influencing others; experience working with senior executives/partners in cross-company projects.
  • Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfort in business and technical discussions.
  • Self-starter who enjoys working in a fast-paced, collaborative, and high-growth environment.
  • Strong team player who is also an independent thinker.
  • Willing to travel at least 20%.