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Client Success Strategist
2 months ago
NewsBreak is transforming the way individuals engage with local news and their communities. By connecting local users, content creators, and businesses, our mission is to cultivate safer, more vibrant, and genuinely connected lives. Through strong partnerships with numerous local publishers and businesses nationwide, NewsBreak is changing how a new generation of readers access and interact with vital, locally sourced content and information.
Since our establishment in 2015, our growth has been exceptional. We proudly serve as the leading local news application in the country.
About the PositionIn the role of Account Strategist, you will play a crucial part in executing the sales strategy, collaborating closely with Revenue leadership. This position involves gathering and analyzing account-specific data essential for developing and implementing activities that promote growth within our advertiser network. Responsibilities include collaborating with existing sales team members on project management, identifying new business development opportunities, analyzing campaign launch trends and strategies, troubleshooting programmatic issues, and supporting the development of key accounts.
Key Responsibilities- Establish a sales operating rhythm through regular business reviews and significantly contribute to conducting sales analyses, account evaluations, industry trend assessments, and other strategic initiatives.
- Coordinate with cross-functional teams to ensure alignment and collaboration in achieving key business and account objectives on a weekly and monthly basis.
- Assist in managing the sales planning processes, including the formulation of business plans, potential operating models, market segmentation, and territory design.
- Work alongside internal teams to guarantee timely follow-ups and resolution of customer inquiries.
- Evaluate sales and account data, including activity and performance metrics, to derive actionable insights.
- Support the preparation and follow-up of sales quotes and opportunities.
- Maintain comprehensive records of trends and customer feedback to aid in strategic planning and process enhancement.
- Assist in managing sales tracking tools and generating reports to monitor sales activities and outcomes.
- Bachelor's degree in business, marketing, or a related field.
- Experience in sales support, administration, or a similar capacity, preferably in a media or technical environment.
- Proficient in CRM systems.
- Strong analytical abilities and proficiency in SQL, Excel/G Sheets.
- Capability to analyze complex data challenges and extract actionable insights.
- Excellent organizational and communication skills, adept at managing multiple tasks in a dynamic environment.
- Technical aptitude or the ability to quickly grasp detailed product specifications.
We provide a competitive benefits package that includes:
- Health, dental, and vision coverage for you and your family.
- Top-tier 401(K) plan with company matching.
- Paid time off and holidays.
- Paid parental leave.
- Flexible spending accounts and commuter benefits programs.
- Team activity budget.
The US base salary range for this full-time position is outlined below. Compensation may vary based on various factors, including job-related skills, experience, geographic location, and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talent. Depending on the position, the role may also be eligible for discretionary bonuses and options. Your recruiter can provide more details during the hiring process.
Annual Base Pay Range: $105,000—$165,000 USD
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