Virtual Client Support Specialist

2 weeks ago


New York, New York, United States Qonten Full time

Virtual Client Support Specialist

As a key member of our team at Qonten, you will be responsible for performing order entry tasks across various order categories. We seek individuals with a strong initiative and a commitment to resolving issues while implementing process enhancements.

Your role will involve representing Qonten in a professional and courteous manner. Candidates should possess the ability to prioritize daily tasks effectively, demonstrating exceptional organizational skills and attention to detail.

Key Responsibilities:

  • Manage customer inquiries with innovative solutions.
  • Ensure high levels of customer satisfaction by proactively addressing service needs.
  • Provide feedback on customer interactions to improve service quality.

We value customer service experience, with a minimum of six months preferred. Your ability to multitask and thrive in a fast-paced environment will be essential for success in this role.

For further details, please refer to the application link provided.



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