Customer Support Specialist

4 weeks ago


Charlotte, North Carolina, United States Strategic Staffing Solutions Full time

Position Title: Client Service Associate – Immediate Hiring Available


Location: Charlotte, NC


Compensation: $24-25/HR on W2 OnlyNo C2C


Work Environment: Onsite Required (Hybrid/Remote is NOT an Option)


Contract Duration: 24+ months


Job ID: 237315


***VISA TRANSFERS AVAILABLE***


Essential Qualifications:


  • Proficient in mortgage documentation, including but not limited to: Automated Underwriting Feedback, 1008, Investor Locks, Notes, Deeds of Trust, Allonges, Endorsements, and Riders.
  • Knowledgeable about GSE guidelines and both wholesale and residential retail mortgage processes.
  • Experience in loan processing.
  • Strong skills in Excel.

Key Responsibilities:


  • Assist internal and external clients with account management, operational tasks, documentation, and technical assistance.
  • Address basic customer inquiries regarding products and services, billing, account questions, or transactions with a limited scope.
  • Follow guidance from supervisors and apply judgment within established parameters while gaining insight into relevant policies, procedures, or compliance standards.

Note: Beware of scams. S3 never requests payment during the onboarding process.



  • Charlotte, North Carolina, United States Microsoft Corporation Full time

    Microsoft Customer Support SpecialistAt Microsoft, we pride ourselves on fostering a culture of continuous learning and development. Our environment is built on a growth mindset, where we encourage excellence and empower our teams to perform at their best every day. If this resonates with you, we invite you to explore our cultural values.The Customer Support...


  • Charlotte, North Carolina, United States BCforward Full time

    BCforward is seeking a dedicated Customer Support Specialist for an exciting opportunity.Position Title: Customer Support Specialist - Employee Relations ConsultantLocation: RemoteJob Type: FULL TIME, CONTRACT, ONSITECompensation: $21.02/hrNote: Actual compensation may vary based on factors such as experience and responsibilities.Work Schedule: Standard...


  • Charlotte, North Carolina, United States BCforward Full time

    BCforward is seeking a dedicated Customer Support Specialist for an exciting opportunity.Position Title: Customer Support Specialist - Employee Relations ConsultantLocation: RemoteJob Type: FULL TIME, CONTRACT, ONSITECompensation: $21.02/hrNote: Actual compensation may vary based on factors such as experience and responsibilities.Work Schedule: Standard...


  • Charlotte, North Carolina, United States BCforward Full time

    BCforward is actively seeking a dedicated Customer Support Specialist for an exciting opportunity.Position Title: Customer Support Specialist - Employee Relations ConsultantLocation: RemoteJob Type: FULL TIME, CONTRACT, ONSITEPay Range: $21.02/hrPlease note that actual compensation may vary within this range due to factors such as location, experience, and...


  • Charlotte, North Carolina, United States Transport Clearings East Inc Full time

    Job OverviewWe are looking for a Junior Customer Support Specialist to contribute to our operations.Key Responsibilities:Manage Accounts Receivable processesFoster positive Customer RelationshipsAddress Invoice discrepanciesHandle customer inquiries and resolve complaintsConduct Data AnalysisRequired Qualifications:Prior experience in Customer Relations and...

  • Sales Specialist

    3 weeks ago


    Charlotte, North Carolina, United States United Rentals Full time

    Exciting Career Opportunity: Sales SpecialistUnited Rentals is on the lookout for enthusiastic candidates to fill the role of Sales Specialist. This position involves delivering top-notch customer support while managing rental inquiries, bookings, and agreements. If you possess a solid sales background coupled with exceptional communication abilities, we...

  • Sales Specialist

    3 weeks ago


    Charlotte, North Carolina, United States United Rentals Full time

    Career Opportunity: Inside Sales SpecialistUnited Rentals is actively seeking enthusiastic individuals to fill the role of Inside Sales Specialist. This position entails delivering top-notch customer support while managing rental inquiries, bookings, and agreements. If you possess a solid sales background coupled with excellent communication abilities, we...


  • Charlotte, North Carolina, United States Brandstetter Carroll Inc Full time

    Position Overview*Role Summary:*Become a vital member of our team at Brandstetter Carroll Inc as a Virtual Customer Support Specialist. In this role, you will serve as the primary contact for our esteemed clients, delivering exceptional assistance while enjoying the convenience of remote work.*Core Duties:*- Handle incoming customer inquiries through various...


  • Charlotte, North Carolina, United States Brandstetter Carroll Full time

    About the Position:As a Virtual Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction by being the primary contact for our esteemed clients. This position offers the convenience of working remotely, allowing you to balance your professional and personal life effectively.Key Responsibilities:Handle incoming customer...

  • Sales Specialist

    4 weeks ago


    Charlotte, North Carolina, United States United Rentals Full time

    Career Opportunity: Inside Sales SpecialistUnited Rentals is on the lookout for enthusiastic individuals to fill the role of Inside Sales Specialist. This position entails delivering top-notch customer support while managing rental inquiries, bookings, and agreements. If you possess a solid sales background coupled with excellent communication abilities, we...


  • Charlotte, North Carolina, United States WESCO International Full time

    Job Overview As a Senior Customer Support Specialist, your primary responsibility will be to address customer inquiries through various channels including phone, email, and in-person interactions. You will tackle intricate or atypical requests and issues that may necessitate tailored solutions, effectively communicating these resolutions or requested...


  • Charlotte, North Carolina, United States Great Day Improvements: A Family of Brands Full time

    Customer Support SpecialistAt Great Day Improvements: A Family of Brands, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Service Department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and concerns in a...


  • Charlotte, North Carolina, United States Cognizant Full time

    Position: Spanish-English Customer Support Specialist (Process Executive Voice)Location: RemoteThis role plays a vital part in the success of Cognizant's Contact Center for Foodservice by delivering exceptional support to the Sales Team, field partners, and Direct Customers. The specialist will manage service and delivery inquiries while addressing concerns...


  • Charlotte, North Carolina, United States Career Match Solutions Full time

    Customer Support Specialist RoleThis role involves engaging with clients of Career Match Solutions, addressing inquiries, managing documentation, and delivering information under close supervision.Key Responsibilities:Responding to phone calls and welcoming clientsGuiding clients with registrations, appointments, payments, and program...


  • Charlotte, North Carolina, United States Sparks Group Full time

    Job OverviewCompany Overview:Sparks Group is a reputable organization looking for a dedicated bilingual Customer Service Specialist. If you possess fluency in both English and Spanish and have a background in customer service or sales, this opportunity may be ideal for you.Position Summary:As a bilingual Customer Service Specialist, you will play a crucial...

  • IT Support Specialist

    4 weeks ago


    Charlotte, North Carolina, United States BCForward Full time

    Job OverviewBCforward is actively seeking a dedicated IT Support Specialist.Position Title: IT Support SpecialistLocation: OnsiteJob Type: Full-Time, ContractCompensation: $24/hr – $27/hrWork Schedule: Monday to FridayJob Responsibilities:The IT Support Specialist is responsible for ensuring effective technology support and customer satisfaction. Key...


  • Charlotte, North Carolina, United States EMCOR Government Services Full time

    About Us:EMCOR Government Services is a leading provider of comprehensive facility services, specializing in HVAC solutions for various sectors. With a legacy of excellence, we have been dedicated to enhancing operational efficiency and productivity for our clients. Position: Client Support Specialist Role Overview: The Client Support Specialist plays a...


  • Charlotte, North Carolina, United States Luciddronetech Full time

    Customer Support RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of support.Key Responsibilities:Provide...


  • Charlotte, North Carolina, United States Navex Inc Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Technician to join our team at Navex Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Support: Provide timely and effective support to...


  • Charlotte, North Carolina, United States Great Day Improvements: A Family of Brands Full time

    Job Summary:As a Customer Support Specialist at Great Day Improvements: A Family of Brands, you will play a vital role in ensuring exceptional customer experiences. This on-site position requires a service-oriented team player with high energy levels, capable of multi-tasking, self-direction, and working well with others.Key Responsibilities:• Answer...