IT Support Specialist
2 weeks ago
Energera Inc. is a leading innovator in enertech solutions, dedicated to solving the biggest problems in the energy industry. Our cutting-edge solutions, such as the Frac Shack, NG Sidekick, and Sandtinel, are designed to be smarter, greener, safer, and cleaner.
Job SummaryWe are seeking a highly motivated and organized IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-line technical support to our users, resolving issues, and collaborating with our team to ensure seamless IT operations.
Key Responsibilities- Provide frontline technical support via phone, email, and ticket system
- Assist internal customers with hardware and software issues
- Monitor and troubleshoot systems remotely
- Install, troubleshoot, and update software applications
- Provision new desktop and laptop systems
- Diagnose and resolve PC desktop problems
- Participate in various IT projects and provide new perspectives
- Experience with Windows 7, 8, 10, Server 2008, 2012, Microsoft Office, Office 365, and SharePoint
- Experience with PC and Server hardware components
- Good working knowledge of network connectivity
- Excellent communication and interpersonal skills
- Competitive salary
- Profit sharing eligibility
- Health, dental, and vision benefits
- Tuition reimbursement
- 8 paid holidays
Energera Inc. is an Equal Opportunity Employer. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
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