Assistant Manager

1 week ago


Boise, Idaho, United States Planet Fitness - Fitton Clubs Full time
Assistant Manager Job Description

At Planet Fitness - Fitton Clubs, we're committed to creating a judgement-free environment where our members can achieve their fitness goals. As an Assistant Manager, you'll play a vital role in ensuring our members receive exceptional service and support.

Key Responsibilities:
  • Assist the Club Manager in overseeing daily operations and ensuring a welcoming atmosphere for members and staff.
  • Supervise and train staff members to provide superior customer service and maintain a clean and safe facility.
  • Manage front desk activities, including answering phones, checking members in, and facilitating new member sign-ups.
  • Assist with staff management, including scheduling, supervising, and resolving employee issues.
  • Oversee cleanliness and maintenance of the facility and assist with ordering supplies within budget.
  • Track statistics and reports, and provide backup support for absent employees.
Requirements:
  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy, and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic, and energetic.
  • Strong problem resolution skills.
  • Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
  • Must obtain Tanning Certification within time frame required by company.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.
Why Join Our Team?
  • Contribute to changing people's lives every day by helping us create a healthier Planet.
  • Work alongside an amazing group of talented, dynamic professionals.

We offer a range of benefits, including medical, dental, vision insurance, PTO, free Black Card Membership, 401(K) and Roth Retirement Savings Plans, and more.


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