Program Specialist I

2 weeks ago


Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Program Specialist I to join our team at the Texas Department of Aging & Disability Services. As a key member of our Immunization Unit, you will play a critical role in ensuring the accuracy and quality of immunization data in the Texas immunization registry, ImmTrac2.

Key Responsibilities:
  • Registration and Renewal Support: Verify the legitimacy of organizations registering and renewing to meet legal requirements for reporting and accessing IIS client and immunization data.
  • Immunization Records Management: Resolve duplicate and questionable match records, perform duplicate client merging, and interact with providers and local health departments to investigate and resolve issues.
  • Immunization Data Entry and Customer Notifications: Perform immunization history data entry, review and verify immunization histories, and communicate with healthcare providers for clarification of immunization information.
  • Customer Support and Program Support: Assist with handling inquiries, provide on-site and telephone training, and receive and process immunization record requests.
Requirements:
  • Knowledge of basic public health program practices, principles, and techniques.
  • Knowledge of basic immunization and immunization registry practices, principles, and benefits.
  • Knowledge of rules, regulations, policies, and procedures, and ability to interpret them.
  • Ability to maintain complex and confidential data files and records and resolve problems.
  • Ability to establish effective working relationships with supervisor, co-workers, and other division personnel.
Working Conditions:

This is a regular full-time position with a moderate level of supervision and limited latitude for the use of initiative and independent judgment.



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