Customer Service Representative

4 days ago


The Woodlands, United States impac Fleet Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at impac Fleet. This is an exciting opportunity for a motivated individual who enjoys working with customers and providing exceptional service.

Key Responsibilities:

  • Provide timely and accurate support to customers via phone, email, or chat.
  • Act as a problem solver, listening actively and responding promptly to customer inquiries.
  • Build and maintain relationships with customers through effective communication and rapport-building skills.
  • Collaborate with internal teams to resolve customer issues and provide seamless service.
  • Generate sales leads by identifying opportunities to upsell or cross-sell products to customers.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in CRM software and Microsoft Office applications.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • $40-50K salary based on experience.


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