Customer Service Representative

6 days ago


The Colony, Texas, United States Aviators Wing House and Craft Cocktails Full time

We are seeking a skilled Customer Service Representative to join our team at Aviators Wing House and Craft Cocktails. As a key member of our staff, you will be responsible for delivering exceptional customer experiences through attentive service, effective communication, and prompt issue resolution.

Key Responsibilities
  • Provide personalized service to guests, addressing their needs and concerns
  • Efficiently take food and beverage orders, ensuring accuracy and timeliness
  • Serve food and drinks promptly, checking in on guests regularly to ensure satisfaction
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Suggest menu items and promote special offerings to enhance the guest experience
Requirements

We seek a candidate with a proven track record in customer-facing roles, excellent communication and interpersonal skills, ability to work efficiently in a fast-paced environment, and strong organizational skills.

  • Previous experience in customer service or a related field
  • Outstanding communication and interpersonal abilities
  • Capacity to multitask in a dynamic environment
  • Fine attention to detail and organizational skills
  • Flexibility to work varied hours, including evenings, late nights, and weekends
  • Basic math skills for cash handling and tips
Benefits
  • $20-$25 per hour
  • Gratuity paid daily via Kickfin
  • Non-standard hourly rate
  • Flexible scheduling
  • Casual and fun work environment
  • Growth and development opportunities
  • Positive work atmosphere


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