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Customer Service Representative

1 month ago

Chelmsford, Massachusetts, United States THE PAPER STORE Full time

Job Summary

The Paper Store is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment.

Key Responsibilities

  • Provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach
  • Process transactions accurately and efficiently at the Point of Sale
  • Stock shelves and maintain a clean and organized store environment
  • Participate in training and development programs to enhance skills and knowledge
  • Support all sales efforts and initiatives across all business channels

Requirements

  • Previous experience in specialty retail is preferred, but not required
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods of time