Customer Experience Representative

4 weeks ago


Chelmsford, Massachusetts, United States Metro Medical Full time

We are seeking a highly skilled Customer Experience Representative to join our team at Metro Medical. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Answer and resolve customer inquiries in a timely and professional manner
  • Work collaboratively with our team to achieve customer satisfaction goals
  • Participate in ongoing training and development to stay up-to-date on our products and services

Requirements:

  • High school diploma or equivalent required
  • Previous call center experience preferred
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment

At Metro Medical, we are committed to providing our customers with the highest level of service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.



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