Sales Representative
3 weeks ago
Job Description Summary
As a Sales Associate at Rack Room Shoes, you will be responsible for providing excellent customer service and meeting sales and work goals. You will lead by example, demonstrating accuracy and completeness in your work, and work towards common goals with your team to present the store and its merchandise in the best possible light.
Duties and Responsibilities
- Create an Excellent Shopping Experience
- Be aware of and practice company service standards
- Have a positive attitude, willingness to serve, and be well-informed
- Provide sales and assistance to customers
- Promote company rewards programs and other business initiatives
- Maintain Awareness of Sales Promotions
- Maintain Merchandise Presentation
- Ensure stock is well-arranged and merchandised properly
- Maintain cleanliness and organization of all areas within the store
- Develop and Maintain Product Knowledge and Fitting Skills
- Maintain Awareness of Loss Prevention Concerns
- Participate in Physical Inventories and Assist with Shipping and Receiving
- Process Sales and POS Terminal Transactions
Principal Working Relationships
Customers, Sales Associates, Store Management, and District/Regional Managers
Key Qualifications
- Interpersonal skills to deal effectively with external contacts and employees
- Basic communication, organization, and math skills
- Experience in retail sales, preferably specialty retail or footwear
- Basic knowledge of policies and procedures
- Basic visual merchandising skills and understanding of Store Presentation Standards
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