Mitsubishi Service Advisor/Writer

2 weeks ago


Randallstown, Maryland, United States Antwerpen Automotive Full time
Job Summary:

We are seeking a highly motivated and results-driven Service Advisor to join our team at Antwerpen Mitsubishi. As a Service Advisor, you will be responsible for greeting our service customers, scheduling service, and ensuring a professional service repair experience.

Key Responsibilities:

• Greet and schedule service for customers
• Work with customers and technicians to identify required maintenance
• Advise customers on necessary and recommended services and repairs
• Compute cost of replacement parts and labor
• Enter itemized estimates and explain to customers
• Schedule appointments and maintain CSI standards
• Maintain a clean and safe work area
• Participate in required training and comply with company policies

Requirements:

• Previous experience in automotive or customer service industries
• Working knowledge of mechanical operations of vehicles
• Excellent interpersonal, customer service, and organizational skills
• Valid Driver's License
• Intermediate skills in Microsoft Office products
• Ability to understand and follow instructions
• Ability to communicate effectively with customers and company personnel

Benefits:

We offer a competitive pay plan, outstanding benefits, and opportunities for growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.

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