Director of Implementation and Training
4 weeks ago
Privia Health is seeking a highly skilled Director of Implementation and Training to lead our Practice Integration team. This role is responsible for driving Privia's process in launching top doctors into our high-performance network.
Key Responsibilities:
- Oversee a team of Implementation and Training resources across multiple markets within a defined region.
- Partner with and launch doctors into the medical group.
- Be a subject matter expert on Privia's processes and technology platforms.
- Escalate issues originating from the team and/or care centers.
- Provide regular status updates to Privia National and Market leadership.
- Evaluate processes, gather feedback, and identify/lead improvement projects.
- Standardize processes that align with national teams.
- Engage in and/or lead strategic projects or long-term initiatives.
- Ensure proper coordination between the implementation team and other Privia functions.
Requirements:
- Bachelor's degree preferred.
- 5+ years of experience with practice management or EHR implementation and training.
- Technical project management in a healthcare setting is preferred.
- Experience managing and leading team members.
- Experience with project management tools.
- Knowledgeable about extended medical terminology.
- Ability to work with different levels of clinical personnel.
Interpersonal Skills & Attributes:
- Collaborative, customer-focused, and able to create visible value.
- Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
- Extensive project coordination experience.
- Process-oriented with the ability to drive a project to completion.
- Conflict management skills.
- Problem-solving skills with a proven track record.
- Attention to detail.
- Ability to work in a very fast-paced and changing work environment.
- Ability to work independently and as a team member.
- Self-directed and resourceful.
- Excellent communication and client-facing skills.
- Excellent organizational skills.
- Technical aptitude.
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