Patient Services Director

2 days ago


Orlando, Florida, United States HHS Culinary and Nutrition Solutions, LLC Full time
Patient Services Director

As a Patient Services Director at HHS Culinary and Nutrition Solutions, LLC, you will be responsible for leading a team of dedicated professionals in providing exceptional patient care and service. Your leadership will foster a culture of excellence, delivering high-quality food and nutrition services to every patient, every time.

The ideal candidate will have experience managing a team and providing customer service. They will be able to lead and manage team member recruiting, training, and development, as well as perform daily inspections and assessments. The successful candidate will also be able to provide education to patients, families, nursing, food service, and other facility staff on nutritional needs.

Key responsibilities include:

  • Providing leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Leading and managing team member recruiting, training, and development
  • Performing daily inspections and assessments and coaching and counseling team members
  • Providing education to patients, families, nursing, food service, and other facility staff on nutritional needs
  • Coordinating and evaluating food service standards to ensure patient satisfaction and nourishment
  • Taking action and providing excellent customer service to correct any issues that occur
  • Implementing, managing, and maintaining the patient ambassador program for high-quality service
  • Collaborating with department, facility, and company leadership to achieve goals

We offer a competitive salary, paid time off, medical, dental, and vision insurance, 401(k) with employer match, employee assistance program, employee resource groups, and career development and ongoing training.

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity.



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