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Store Leader
4 weeks ago
Henri's Bakery & Deli is seeking a highly skilled and experienced Store Leader to oversee the daily operations of our busiest retail location. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities- Develop and implement strategies to increase sales and revenue
- Lead and manage a team of store associates to ensure excellent customer service and a positive store environment
- Monitor and control store expenses, inventory, and labor costs
- Collaborate with the leadership team to develop and implement business plans and initiatives
- Conduct regular store walks and provide feedback to associates on customer service and store appearance
- Manage and resolve customer complaints and issues in a timely and professional manner
- 3+ years of experience in a retail leadership role, preferably in the food and beverage industry
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- High school diploma or equivalent required; bachelor's degree preferred