Shift Team Leader
4 weeks ago
Lead the Way at Baskin Robbins
As a Shift Team Leader at Baskin Robbins, you will be responsible for delivering exceptional guest experiences and ensuring that every customer leaves our store with a smile.
Key Responsibilities:
Team Environment - Foster a positive and inclusive team environment, promoting open communication and respect among team members.
Operations Excellence for Guest Satisfaction - Prioritize guest satisfaction, responding promptly to their needs and resolving issues with a sense of urgency.
Profitability - Effectively execute restaurant standards and marketing initiatives, ensuring that every product meets our high standards.
Leadership - Develop and manage a team of Crew Members to meet Sales, Guest Satisfaction, Food Safety, and Overall Operational Goals.
Qualifications:
Skills
Positive attitude
Coachability
Time management
Ability to operate restaurant equipment
Required Competencies
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Passion for Results - set compelling targets and deliver on commitments.
Problem Solving and Decision Making - make good decisions based on analysis, experience, and judgment.
Additional Information:
Minimum Age - 16+ years old
As a Shift Team Leader at Baskin Robbins, you will be part of a dynamic team that is dedicated to delivering exceptional guest experiences. If you are a motivated and results-driven individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
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