Retail Framer/Designer

4 weeks ago

Washington, Washington, D.C., United States Michaels Stores Full time

Job Summary:

We are seeking a skilled Retail Framer/Designer to join our team at Michaels Stores. As a Retail Framer/Designer, you will be responsible for creating memorable framing solutions for our customers while building strong relationships with them.

Main Responsibilities:

  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Execute Company policies and standards, including delivering sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Deliver friendly customer service, help customers shop, and provide a well-merchandised and in-stock store for customers to shop.
  • Follow Standard Operating Procedures (SOPs) and Company programs.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, and promote commitment to the organization's vision and values.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni channel processes.

Requirements:

  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
  • Retail experience.
  • Experience selling products and/or services to customers.

Work Environment:

The Retail Framer/Designer will work in a public retail store setting, taking care of customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

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