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Member Specialist

2 months ago

Atlanta, Georgia, United States Walmart Full time
Job Summary

We are seeking a highly skilled Member Specialist to join our Wholesale Operations team at Walmart. As a Member Specialist, you will be responsible for providing exceptional customer service to our members, ensuring a seamless shopping experience, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members to identify their needs.
  • Assist members with purchasing decisions, locate merchandise, and process member purchases.
  • Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with the training of Member Frontline Service associates on company processes and procedures.
  • Comply with company policies, procedures, and standards of ethics and integrity.
Benefits
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Requirements
  • Customer Service experience.
  • Retail experience, including operating front-end equipment and working with mobile retail applications.
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.