Dental Office Coordinator
10 hours ago
About the Role
Briarwood Park Dental Care is seeking a highly organized and detail-oriented Business Assistant to join our team. As a Business Assistant, you will play a critical role in supporting the front office and ensuring the smooth operation of our dental practice.
Key Responsibilities
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
About Briarwood Park Dental Care
Briarwood Park Dental Care, like each Heartland Dental supported office, is unique to the community and the patients we serve. Our 11-person team thrives on collaboration, communication, and community. We are located on S Waukegan Road in Deerfield and offer an energetic and fast-paced environment.
Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
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