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Lead Coffee Specialist

2 months ago

Phoenix, Arizona, United States Kroger Family of Companies Full time
Position Overview

The Lead Coffee Specialist plays a crucial role in ensuring that the highest service standards are consistently achieved. This position is responsible for delivering exceptional customer experiences through the preparation and selection of quality coffee products.

Key Responsibilities
  • Provide prompt and courteous service to all customers, ensuring their coffee selections meet quality expectations.
  • Oversee the overall condition of the coffee department, ensuring that cleanliness and organization are maintained.
  • Implement and uphold the company's core values in all interactions with customers and team members.
  • Monitor and evaluate service standards, taking necessary actions to enhance the customer experience.
Qualifications

Ideal candidates will possess a passion for coffee and a commitment to delivering quality service. Strong leadership skills and the ability to motivate a team are essential for success in this role.