U-Haul Customer Service Representative

4 weeks ago


Kansas City, Missouri, United States U-Haul Full time

Job Summary:

U-Haul is seeking a Customer Care Representative to join our team. As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service and ensuring that customers receive their U-Box containers in a timely and efficient manner.

Responsibilities:

  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload U-Box containers for delivery.
  • Participate in ongoing continuous education through U-Haul University.
  • Meet or exceed customer satisfaction targets.

Requirements:

  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Benefits:

  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.

U-Haul is an equal opportunity employer.



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