IT Support Systems Administrator
3 hours ago
U-Haul is seeking a highly skilled IT Support Systems Administrator to join our team. As a key member of our Technical Center, you will be responsible for maintaining and supporting the integrity of our operation system environment and various computer systems. Your expertise in network administration, server management, and end-user management will be crucial in ensuring the smooth operation of our systems.
Key Responsibilities:
- Provide timely incident resolution and maintain excellent rapport with team members.
- Troubleshoot software on-demand to meet business needs.
- Update documentation and maintain knowledge base.
- Use Activity directory, Microsoft Endpoint Manager, and multiple ticketing systems.
- Network administration to include physical infrastructure and software management.
- Set up and deploy office equipment such as PC's, monitors, printers, peripherals, etc.
- Resolve risk and vulnerabilities identified by U-Haul's data security team.
- Interact with vendors related to equipment and software purchase.
- Create and/or document How-To guides related to IT for team members.
- Create and adapt PowerShell scripts for automation and imaging.
- Maintain security cameras and server.
- VoIP troubleshooting (hardware and software).
- Point of contact for Midtown IT in escalations.
- Review and archive needed surveillance video.
- Assemble and disassemble computing software.
Requirements:
- Desired CompTIA A certification.
- Knowledge of Virtualization Software.
- PowerShell and Windows 10 and 11.
- Must be able to operate standard office equipment.
- 1 year or more Helpdesk experience.
- 2 or more of Customer Service experience.
- Must be able to lift 50 pounds or more.
What We Offer:
- Full Medical Coverage
- Prescription plans
- Dental & Vision Plans
- Registered Dietitian Program
- Gym Reimbursement Program
- Weight Watchers
- Virtual Doctors' Visits
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University
- Business travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock Identity Theft
- Savvy consumer wellness programs - from health care tips to financial wellness
- Dave Ramsey's SmartDollar Program
- U-Haul Federal Credit Union
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