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Pharmacy Operations Manager

1 month ago

Hempstead, New York, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow and a positive patient experience.

Key Responsibilities
  • Oversee the selection, scheduling, and development of pharmacy technician personnel.
  • Lead training, coaching, and performance management of pharmacy technicians.
  • Make decisions regarding performance management, including discipline and termination.
  • Assist pharmacists in the delivery of patient care, including patient registration, prescription data entry, and preparation of medications for patients.
  • Complete patient and physician calls under the supervision of a pharmacist.
  • Exercise independent judgment to delegate, direct, and assign non-clinical work in the pharmacy.
  • Ensure tasks are completed on-time and hold others accountable for efficient workflow.
  • Manage core pharmacy workflow and drive excellence in pharmacy operations.
  • Coordinate and organize pharmacy daily schedule of activities.
  • Recommends allocation of pharmacy hours.
  • Assure the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Manage annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/process roll out, champions change, and engages team around action planning.
  • Assure proper operation and maintenance of pharmacy department equipment.
  • Collaborate with Pharmacy Manager to ensure recordkeeping and security safeguards are in-place.
Requirements
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.