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Honda Service Valet Representative

2 months ago


Cerritos, California, United States Norm Reeves Auto Group Full time
Service Valet Job Description

At Norm Reeves Auto Group, we're seeking a highly motivated and detail-oriented Service Valet to join our team. As a Service Valet, you'll play a critical role in creating a positive and memorable experience for our guests.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a friendly and welcoming atmosphere for all guests.
  • Control service traffic flow and parking, ensuring a smooth and efficient experience.
  • Record customer information, including name, VIN, tag number, mileage, and existing vehicle damage.
  • Assist service advisors as needed, providing support and ensuring seamless communication.
  • Maintain a clean and safe service drive area, adhering to high standards of cleanliness and organization.
  • Place vehicle interior protection in each vehicle, ensuring a premium experience for our guests.
  • Tag keys and place mirror tags in all vehicles, ensuring accurate and efficient processing.
  • Move vehicles to appointed parking areas, ensuring all windows are up and vehicles are locked.
  • Adhere to all customer service processes, ensuring consistency and excellence.
  • Fulfill light lifting duties as needed, demonstrating flexibility and a willingness to assist.
Requirements:
  • Full-time availability, with a minimum age requirement of 18 years.
  • A valid driver's license and acceptable driving record.
  • Experience driving a range of vehicles, with manual transmission a plus.
  • Exceptional commitment to safety, with a strong sense of accountability.
  • Excellent communication and a positive attitude, with an eye for presentation and detail.
What We Offer:
  • Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
  • Invest in Yourself - Tuition Reimbursement.
  • Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
  • Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
  • Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team.
  • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
  • Secure Your Future - Build Wealth with 401k Matching.
  • Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.