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Major Incident Response Specialist

1 month ago

Plano, Texas, United States Syntricate Technologies Full time
Job Title: Major Incident Manager

At Syntricate Technologies, we are seeking a highly skilled Major Incident Manager to join our team. As a key member of our incident management team, you will be responsible for leading the response to major incidents, ensuring minimal disruption to our business operations.

Key Responsibilities:
  • Develop and implement incident management plans to mitigate the impact of major incidents
  • Lead cross-functional teams to respond to and resolve major incidents
  • Collaborate with stakeholders to identify and prioritize incident management activities
  • Monitor and analyze incident metrics to improve response times and effectiveness
Requirements:
  • Proven experience in incident management, preferably in a technical or IT environment
  • Strong leadership and communication skills, with the ability to work effectively with diverse teams
  • Ability to analyze complex problems and develop effective solutions
  • Excellent problem-solving and decision-making skills

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.