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Customer Service Representative

2 months ago

Hopkinton, Massachusetts, United States Global Partners Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Associate/Cashier to join our team at Global Partners. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the point of sale, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and utilize our corporate customer service model to ensure customer engagement.
  • Point of Sale Operations: Operate the point of sale system, maintain proper cash levels, and process transactions accurately and efficiently.
  • Store Maintenance: Maintain a clean and organized store environment, including sweeping, mopping, and emptying trash.
  • Inventory Management: Replenish products and supplies to ensure in-stock conditions.
  • Communication: Communicate with store management team regarding customer requests and vendor-related concerns.
Requirements
  • Education: High School Diploma or equivalent.
  • Skills: Exceptional customer service skills, ability to work unsupervised, flexibility to work weekend, holiday, and evening shifts, and ability to communicate effectively with associates and guests.
  • Physical Demands: Ability to lift up to 50 pounds, stand for long periods, and move freely around the store.
What We Offer

As a Guest Service Associate/Cashier at Global Partners, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and contributing to the success of our store team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.