Customer Sales Manager Position

4 weeks ago


Goodlettsville, Tennessee, United States The Kraft Heinz Company Full time

Job Description

Kraft Heinz is seeking a Customer Sales Manager to join our US Sales team. As an Indispensable Partner with a Growth and Winning Mindset, we aspire to be a vital part of our customers' success. This role embodies that ambition, as you will own and be responsible for Refrigerated and Frozen categories selling execution of $250M of revenue with Dollar General as a vital member of the Customer Business Team (CBT).

The Customer Sales Manager serves as the liaison between Kraft Heinz and the Dollar General Team, leading all selling activities and driving efforts tied to improving our financial and market share profile. The CSM aims to deliver revenue and share objectives, pursue business strategies to drive growth, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Key Responsibilities

  • Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and drive positive business growth.
  • Achieve New Item Authorization goals, Distribution goals, and Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving.
  • Lead fix fee tracking in regard to new store openings and renovations.
  • Achieve promotional revenue objectives by tactic, price point, Drive Period, and Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories.
  • Maintain files and business documentation to thoroughly detail business transactions.
  • Manage customer P&L and financial accounting model.

Requirements

  • Proven experience in customer management, account management, and/or retail sales management for a CPG company.
  • Proven ability to own business process and Category management through a complex Sales position where you owned a desk of at least $50M of business.
  • Reside in the Nashville geography or be open to relocation.
  • Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives.
  • Trusted to work autonomously within a CBT framework to plan, organize, and set/achieve priorities.
  • Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively.
  • Proven proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.
  • Clear examples of exhibiting strong analytical skills; ability to use syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influencing customer to achieve category objectives.
  • Willing to travel 10-20% out of the area as needed.


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