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Waterpark Safety Specialist

2 months ago

Fitchburg, Massachusetts, United States Great Wolf Lodge Full time
About the Role

We are seeking a highly skilled and dedicated Waterpark Safety Specialist to join our team at Great Wolf Lodge. As a key member of our aquatic emergency response team, you will be responsible for ensuring the safety and well-being of our guests and staff.

Key Responsibilities
  • Surveillance and Supervision: Monitor and supervise swimmers and guests during park hours, special events, and training sessions to prevent accidents and ensure a safe environment.
  • Emergency Response: Respond promptly and effectively to emergency situations in assigned zones, providing first aid and coordinating with other team members as needed.
  • Communication and Teamwork: Communicate emergency situations to other team members and guests, and work collaboratively with aquatics management to address any safety concerns.
  • Customer Service: Provide exceptional customer service to all guests, responding to their needs and concerns in a polite and expedient manner.
  • Maintenance and Housekeeping: Perform daily routine chores and maintenance of the waterpark to ensure a neat and orderly appearance.
Requirements and Qualifications
  • Age and Certification: Must be at least 16 years old and able to achieve Certification in First Aid, CPR, and Ellis & Associates Lifeguard Training.
  • Physical Abilities: Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of the pool, sit or stand for extended periods, and climb multiple flights of stairs.
  • Education and Experience: No prior experience required, but prior lifeguard training and/or experience is desirable.
Benefits and Perks
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package for you and your family.
  • Health Savings Account: Contribute to a tax-advantaged health savings account for medical expenses.
  • Telehealth Resources: Access to virtual health services for convenient medical care.
  • Life Insurance: Basic life insurance coverage for you and your dependents.
  • 401K with Employer Match: Contribute to a retirement savings plan with employer matching contributions.
  • Paid Vacation Time Off: Enjoy paid time off to relax and recharge.
  • Paid Parental Leave: Take time off to care for your new baby or family member.