Technical Support Services Professional
2 days ago
We are seeking an experienced Technical Support Services Professional to join our IT team at Links Global USA. The ideal candidate will have a strong technical background and excellent communication skills to deliver high-quality support to end-users.
Main Responsibilities:- Technical Support
- Provide technical assistance and support via phone, email, or in-person.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and troubleshoot computer systems and applications.
- Customer Service
- Deliver exceptional customer service, ensuring end-users feel supported and valued.
- Communicate technical information to non-technical users clearly and understandably.
- Follow up with users to ensure issues are resolved and satisfactory.
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Proven experience in providing technical support and troubleshooting in an IT environment.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with networking concepts, protocols, and security.
- Excellent problem-solving and communication skills.
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Technical Support Professional
3 weeks ago
Bethesda, Maryland, United States Links Global Full timeJob OverviewWe are seeking a highly skilled Technical Support Professional to join our IT team at Links Global. This exciting opportunity will provide the ideal candidate with the chance to utilize their technical expertise and customer service skills in a dynamic environment.Job Description:As a Technical Support Professional, you will be responsible for...
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Technical Architect and Software Developer
3 weeks ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeAcclaim Technical Services, a renowned language, operations, and technology services company, founded in 2000, is seeking a skilled Technical Architect and Software Developer to join our Consulting and Analytics Group in Bethesda, MD. This role involves interacting with clients and development teams to gather and define software requirements, analyzing...
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Technical Systems Specialist
3 weeks ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeCompany OverviewAcclaim Technical Services is a leading provider of language, operations, and technology services to U.S. Federal agencies.The company was founded in 2000 and has consistently been ranked as a top workplace among DC area firms.We are committed to a program of equal employment opportunity and take positive action to realize full equal...
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Administrative Support Professional
3 weeks ago
Bethesda, Maryland, United States Jamison Professional Services, Inc. (Jamison) Full timeJob Summary:Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business seeking an experienced Administrative Support Professional to provide exceptional administrative support to our team. As an Administrative Support Professional, you will be responsible for maintaining the manager's appointment calendar, arranging...
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Technical Support Specialist
3 weeks ago
Bethesda, Maryland, United States Creative Financial Staffing Full timeWe are seeking an experienced IT Helpdesk Technician to join our team in Washington, D.C.As a Technical Support Specialist, you will be responsible for providing Tier 1+ technical support to faculty, staff, students, and parents across multiple campuses.Job Responsibilities:Provide timely and effective technical assistance to end-users via phone, email, or...
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Support Services Manager
1 week ago
Bethesda, Maryland, United States LMR Technical Group Full timeJob DescriptionThe Support Services Manager will be responsible for leading the support services team, including coordinating administrative tasks, managing budgets, and developing processes.Key ResponsibilitiesLead a team of administrative support staff.Develop and implement policies and procedures.Monitor budget and resource allocation.RequirementsMasters...
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Technical Support Director
3 days ago
Bethesda, Maryland, United States Comtech LLC Full time**About the Role**We are seeking a seasoned Technical Support Director to lead our federal client's IT service desk operations.This is a full-time position based in Bethesda, MD, USA, and comes with an estimated annual salary of $120,000-$150,000, depending on experience.About the JobOversight of daily IT service desk operations for over 600 staff members,...
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Technical Support Expert
2 days ago
Bethesda, Maryland, United States NIH-NCBI Full timeJob Summary: We are seeking a highly skilled Technical Information Specialist to join our team at the National Center for Biotechnology Information (NCBI). As a key member of our support team, you will be responsible for providing technical assistance and user education for our account management systems, which are used by researchers and scientists around...
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Technical Support Specialist
2 days ago
Bethesda, Maryland, United States JCS Solutions LLC Full timeWe are seeking a skilled Technical Support Specialist to provide top-notch support for Mac and Windows workstations, laptops, and peripherals. This role will involve troubleshooting computer and data security issues, including encryption and anti-virus updates. The ideal candidate will have experience with imaging management, workstation diagnostics, and...
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Healthcare Professional
1 week ago
Bethesda, Maryland, United States LMR Technical Group Full timeAs a Certified Registered Nurse Practitioner with LMR Technical Group, you will play a vital role in delivering exceptional patient care and supporting the implementation of multiple brain imaging protocols. With a strong background in nursing and excellent communication skills, you will be able to work independently and as part of a collaborative team. This...
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Technical Support Specialist
3 days ago
Bethesda, Maryland, United States Goldbelt Full timeJob DescriptionIn this role, you will be responsible for supporting the National Institutes of Health (NIH) Division of Logistics Services (DLS) with inventory and equipment management. You will need to determine if received IT property equipment is functional or non-functional and ensure all personal data/information has been removed in accordance with the...
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Technical Support Specialist
3 weeks ago
Bethesda, Maryland, United States Cohere Technology Group LLC Full timeJob OverviewCohere Technology Group LLC is seeking a skilled Technical Support Specialist to join their team. The successful candidate will provide top-notch support on a full spectrum of IT-focused services, including dev ops, applied technology investigations, operations and maintenance, and infrastructure lifecycle support.The ideal candidate will possess...
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Administrative Support Specialist
1 week ago
Bethesda, Maryland, United States LMR Technical Group Full timeJob SummaryWe are seeking a highly skilled Administrative Support Specialist to join our team at LMR Technical Group. This is an exciting opportunity for someone who is looking to make a meaningful contribution in a dynamic and supportive environment.Key ResponsibilitiesProvide administrative support services to satisfy the overall operational objectives of...
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IT Support Professional
3 days ago
Bethesda, Maryland, United States Links Global USA Full timeJob OverviewLinks Global USA is seeking a highly skilled IT Support Professional to join our dynamic team. As an IT Support Professional, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software.
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Technical Support Specialist
3 weeks ago
Bethesda, Maryland, United States International Software Systems, Inc. Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at International Software Systems, Inc. The successful candidate will provide exceptional technical support to our customers, ensuring they receive prompt and knowledgeable assistance with their IT-related issues.
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Technical Service Representative
2 days ago
Bethesda, Maryland, United States Links Global USA Full timeAt Links Global USA, we are seeking a dedicated IT Support Specialist to join our dynamic team. As an IT Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software.Key Responsibilities:Provide technical support to end-users via phone, email, or in person.Diagnose and resolve...
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Highly Skilled Software Engineer
3 weeks ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeAbout Acclaim Technical ServicesAcclaim Technical Services is a leading provider of language, operations, and technology services. Founded in 2000, our company supports a wide range of U.S. Federal agencies. We value our Employee Stock Ownership Plan (ESOP) and see it as a key strength.Salary RangeThe proposed salary range for this position is: $175,632.12 -...
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Senior Software Architect
18 hours ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeJob OverviewAt Acclaim Technical Services, we are seeking a skilled Software Engineer/Architect to join our Consulting and Analytics Group in Bethesda, MD.About the RoleThis position involves supporting clients by interacting with customers and development teams to gather and define requirements. The ideal candidate will analyze and study customer needs to...
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Senior Front-End Web Developer
1 week ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeAbout Acclaim Technical ServicesAcclaim Technical Services is a leading provider of language, operations, and technology services to U.S. Federal agencies. Founded in 2000, our company has established itself as a top workplace among DC area firms.Job OverviewWe are seeking a skilled Front-End Web Developer to join our Mission Technology Division in Bethesda,...
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Web Front-End Engineer
1 week ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeAbout Acclaim Technical ServicesAt Acclaim Technical Services, we pride ourselves on delivering exceptional service to our clients. As a leading provider of language, operations, and technology services to U.S. Federal agencies, we have established a strong reputation in the industry.Job OverviewWe are seeking a highly skilled Front-End Web Developer to join...