Cannabis Retail Specialist MI

2 weeks ago


Port Huron, Michigan, United States Nirvana Center Dispensaries Full time

Overview:
Are you passionate about the medical cannabis industry? Nirvana Center Dispensaries is seeking dedicated individuals with integrity and a strong interest in cannabis to fill the role of Dispensary Associate. This is a full-time opportunity that involves various responsibilities, including reception, cashier duties, budtending, and inventory management.

Position Summary:
As a Dispensary Associate, you will greet patients with a positive attitude and assist them in understanding their needs. Your role will include providing education on the effects, benefits, and pricing of cannabis products while adhering to state regulations and ensuring top-notch customer service.

Key Responsibilities:
- Deliver outstanding customer service to patients and colleagues.
- Show empathy and understanding towards patients' needs.
- Uphold the Nirvana Experience by maintaining high service standards and product knowledge.
- Process patient orders efficiently and accurately.
- Comply with company policies and state regulations.
- Assist patients with product inquiries and issues.
- Collaborate with management to resolve customer concerns.
- Maintain a clean and organized workspace throughout your shift.
- Document patient interactions and concerns appropriately.
- Stay informed about product availability and industry trends.

Customer Engagement:
- Welcome patients warmly, both in-person and over the phone.
- Build and maintain relationships with current and potential patients.

Financial Transactions:
- Accurately handle payments and issue receipts.
- Ensure proper pricing and billing using cash registers and calculators.

Product Knowledge:
- Educate patients on various cannabis products, including flowers, edibles, and concentrates.
- Stay updated on new products and changes in state laws to provide informed recommendations.

Safety and Compliance:
- Verify patient identification and documentation.
- Maintain a safe and professional environment.
- Advise patients on safe consumption practices.

Qualifications:
- Must be at least 21 years old and pass a background check.
- High School Diploma or GED required.
- Previous retail experience preferred, especially in cannabis sales.
- Familiarity with inventory management is a plus.
- Proficient in MS Office and POS systems.
- Must present a professional appearance and demeanor.
- Ability to stand for extended periods and handle multiple tasks effectively.
- Strong communication skills and a compassionate approach to patient care.
- Reliable transportation and flexible availability, including weekends and holidays.

Skills Required:
- Dependability and trustworthiness.
- Ability to work independently and collaboratively.
- Strong problem-solving skills in high-pressure situations.
- A genuine passion for learning about medical cannabis products.

Job Type:
Full-time
Salary:
$15.00 per hour
Benefits:
Employee discounts and paid time off.
Shifts:
Various shifts available, including day, evening, and night shifts.



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